Free Trials

This is a troubleshooting guide. For more information on this feature, click here.

My free trial randomly ended

It's likely you were lagging right before you died, preventing you from seeing your death. The server allows a 1 second grace period before kicking after death for trial players to help them see what caused their death. If you have any questions about how you died, feel free to make a ticket and staff will assist you.

"I can't use Voice Chat" or "I can't make Paintings"

This is part of the restrictions imposed on trial members during their initial stretch of playtime. Please review the details on our free trial process via the link in the blue box at the top of this page.